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commonly asked questions!

what is your return policy on purchased products?

at this time, any items purchased are not available for return or refund for food sanitation purposed. however, as a small business our goal is to provide the best possible service! if for any reason you are unhappy, please reach out!

where are you located?

we are located at 1420 S Williwaw Drive. Palmer, AK 99645. Our microbakery and online store are run from our residential property. with that being said, please only come to our location if you are picking up a previously placed order :)

how do i place an order for baked goods?

please click "order now" in the above tab to be transferred to our microbakery e-commerce site, www.hotplace.com/rusticbakessourdoughco

are you comerically licensed?

we are licensed by the state to run a microbakery from our residential property, but not commercially. meaning, we do not adhear to the same requirments as we bake under state of alaska "cottage law". this was what fit best for us as we are not currently looking to go commercial. while almost all of our equipment is commercially crafted and comes with the NSF (national sanitation foundation) certification to meet public health and sanitation safety standards, my bakery is balanced with raising my children and running my small homestead. 

727-710-6627

Palmer, AK 99645, USA

Alaska Business License # 2183808

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